BowWowsBest.com Shipping Policies
Continental USA, Alaska, Hawaii, and Puerto RicoShipping fees calculate at checkout as follows:
Expedited ShippingCall 1-561-495-9971 or email us before purchase at firstname.lastname@example.org for express shipping options and fees.
Shipping TimeRegular deliveries take 7 to 10 business days after the date of shipping.
Christmas deliveries may take longer, usually within 9 to 13 days.
Custom-made items may take up to 3 weeks for delivery.
Multiple Shipments Note: Sometimes, your order may arrive in two or more shipments at no additional charge to you.
International DeliveryWe ship all over the world.
International shipping is NOT charged at checkout.
Instead, we will e-mail you with shipping options and rates for your target country and package weight.
Buying from outside the U.S.?
Simply check out with PayPal for automatic monetary conversion.
When your order ships, we will email you with a tracking number.
To check on the status of your order, if you have created a login with password, you can log in to BowWowsBest.com check in to track your order.
If you buy as a guest, you can use your tracking number to check with the carrier directly.
Alternately, you can call or email us to check the status for you.
Back Orders and Delays
If, upon filling your order, we find that the manufacturer has backordered or delayed an item, we will email you with the new, expected date of arrival.
You may then choose to wait for the original item, choose another item, or get a refund.
Shipping Delay, Loss, or DamageIf you're item is delayed, lost, or damaged in transit, please contact the shipping carrier. BowWowsBest.com is not responsible for problems occurring in transit.