Q: How do I wash my bed ?
A: All Bowser dog bed products have zippered covers that can be easily removed for machine wash and dry. Wash on cool setting and tumble dry on cool. For best results, re-zip covers before washing. For detailed washing instructions by product, please refer to the individual product page.
Q: Can I buy replacement parts for my bed?
A: Yes. We sell replacement inners (bolsters, pillows) as well as covers for Bowser dog beds. Just email us at firstname.lastname@example.org
to place a special order.
Q: Can I wash the inner cushion of the Bowser Donut Bed, Double Donut and the Dutchie bolster beds?
A: Yes ! All these cushions are “tufted” to ensure the fiber does not clump or shift when washing. Put the entire cushion in the washing machine. Handy tip – to “fluff up” your cushion, put a old tennis ball or running shoe in the dryer with your cushion. For detailed washing instructions by product, please refer to product page.
Q: What size bed does my pet need?
A: Please refer to our sizing chart by breed and weight under each product page. Please note, these are general guidelines only. As a rule, if you are not sure, or your dog likes to stretch out, pick the bigger size.
Q: Will pet hair stick to the microvelvet fabric ?
A: No. This is one of the single biggest misconceptions. This remarkable fabric actually repels pet hair, dirt and moisture. In fact, most of our customers simply vacuum or shake-off pet hair!!
Q: I live in California – will the microvelvet fabric be too “hot” for my dog ?
A: The Microvelvet dog bed is suitable for all climates. This breathable fabric is “cool” in the summer and cozy in the cooler winter months.
Q: What is your most durable fabric ?
A: Although all our fabrics are furniture weight, our strongest fabrics are the microvelvets. These fabrics are constructed with nylon making them 6 – 8 times stronger than cottons. They stand up best to repeated washing and wear and maintain their great look and feel for years. Best of all, the microvelvet beds get softer after every wash.
Q: What are your dog beds filled with ?
A: We use the highest quality, furniture-grade, 100% virgin polyester fibre fill for superior loft and resilience. Although the fill we use is more expensive than traditional fills such as cedar, foam or recycled fibre, our beds will not flatten out “like a pancake” after only limited use.
Q: Do you make Donut Beds for cats ?
A: Yes. We would recommend the SML or XS size Donut Beds. The SML would be a great size for two cats to share.
Q: My tube (bolster) on my donut bed is “gaping” in some parts. What can I do?
A: Depending on how pets lay, the fiber in the bolster may shift into one spot leaving spaces in the tube without adequate fill. Take the tube at the end and “shake-it” downwards to even out fiber. Replacement parts are available if your pet has damaged the bolster.